Privacy Policy

1. Introduction

This Privacy Policy outlines how Voulay LLC (“Voulay”) collects, uses, and safeguards your personal information when you interact with the Voulay Living Discount System, including the website, Progressive Web Application (“PWA”), and associated services (collectively, the “System”).

By using the System, you agree to this Privacy Policy and the accompanying End User Licensing Agreement (EULA). If you do not agree, you must cease using the System.

2. Information We Collect

To provide and enhance the Voulay experience, we collect the following types of data:

a. Personal Information

  • Account Details: Name, email address, phone number, and other details provided during registration.
  • Discount Wallet Activities: Transactions and activities related to wallet usage and fund accumulation.

b. System Usage Data

  • Technical Information: IP address, device type, operating system, and browser type.
  • Activity Data: Interactions with features like voting on backstories, initiating Living Discounts, and gifting.

c. Communication Data

  • Correspondence between users and Voulay for support, inquiries, or feedback.

3. How We Use Your Information

Voulay uses your information for the following purposes:

  • System Features: Facilitate voting on backstories, discount fund management, and Living Discount gifting.
  • Service Optimization: Monitor and improve platform performance and user experience.
  • Legal Compliance: Ensure compliance with applicable laws, including those outlined in the EULA.
  • Communication: Notify users of updates, changes to terms, or service-related communications.

4. Sharing and Disclosure

Voulay respects your privacy and shares your information only in specific scenarios:

a. Participating Merchants and Affiliates

  • Necessary data is shared with merchants and affiliates to facilitate Living Discounts and Discount Mobs.

b. Service Providers

  • Information is securely shared with trusted providers for analytics, payment processing, and technical support.

c. Legal Compliance

  • Information may be disclosed to comply with legal obligations or respond to lawful requests.

d. Community Participation

  • Limited anonymized data (e.g., aggregated voting results) may be shared to enhance transparency.

5. Your Rights and Choices

a. Access and Update

  • You can update your personal information via your Voulay account settings.

b. Data Deletion

  • Request account deletion by contacting ouivoulay@gmail.com. Certain legal or contractual obligations may require Voulay to retain specific data.

c. Marketing Preferences

  • Opt out of marketing emails by using the “unsubscribe” link in our communications.

6. Security Measures

Voulay implements industry-standard security practices, including encryption and secure data storage.

  • While we strive to protect your data, absolute security cannot be guaranteed due to the nature of online services.
  • Users are responsible for safeguarding their credentials and using secure access methods.

7. Data Retention

Voulay retains user data only as long as necessary to:

  • Fulfill operational purposes.
  • Comply with legal obligations.
  • Honor terms outlined in the EULA.

Inactive accounts may be deactivated after a set period.

8. Data Protection and Compliance

Voulay complies with applicable data protection regulations, including:

  • CCPA: Users have the right to request access, deletion, or disclosure of collected data.
  • GDPR: EU users may exercise their rights to data portability, correction, or erasure.

9. Integration with EULA Terms

This Privacy Policy is governed by and supports the EULA, which outlines:

  • User Responsibilities: Safeguarding account credentials and ensuring compliance with applicable laws.
  • Data Security Disclaimer: While Voulay takes extensive measures, users are ultimately responsible for secure practices.
  • No Liability for Breaches: Voulay is not liable for damages resulting from unauthorized access unless due to gross negligence.

10. Changes to This Policy

Voulay reserves the right to amend this Privacy Policy in alignment with EULA modifications.

  • Users will be notified of significant changes via platform announcements or email.
  • Continued use of the System after such changes constitutes acceptance of the updated policy.

11. Contact Information

For questions or concerns regarding this Privacy Policy:

📧 Email: ouivoulay@gmail.com
🏢 Address: Voulay LLC, 408 Bart Street, Keller, TX 76248

Effective Date: January 13th, 2022
Last Updated: February 14th, 2025

See Voulay’s Terms of Service here